Plans, usage, and limits

Atlas shows the current plan, usage, and available plan actions for the signed-in account. These values can change, so use the values shown in Billing rather than a number copied from this page.

View your plan and usage

1. Open Settings.
2. Select Billing.
3. Review the plan name and the usage values shown for sources and chats.

The page can also show a renewal, cancellation, payment, or provider-managed state when one applies to the account.

When Atlas blocks an action

A limit message can appear when you add a source or send a chat request. Read the message to see which capacity or account state blocked the action.

1. Open Settings → Billing.
2. Compare the displayed usage with the blocked action.
3. Use the plan action Atlas provides, or wait for the reset information shown in the product.
4. Retry the original action once.

Existing project items can remain available when Atlas blocks a new source or chat request.

How account limits apply

Atlas calculates capacity from the account's plan and usage. A limit can apply across projects rather than only to the project you currently have open.

For payment, cancellation, or provider-specific actions, see Billing and subscriptions. For a source that was accepted but did not finish processing, see Troubleshoot source processing.