Delete your account

Account deletion is a permanent account action. Treat it differently from deleting a project or canceling a subscription: account deletion can remove access to the Atlas identity and the work attached to it.

Before deleting

Check these items before you confirm deletion:

• You are signed in to the account you actually want to delete.
• You have copied or exported any work you need to keep, where export is available.
• You have reviewed active billing in Manage billing.
• You understand that deleting an account is not the same as clearing a single project.

If you only want to remove one research project, delete or archive that project instead of deleting the whole account.

Delete the account

1. Open account settings.
2. Find the account deletion action.
3. Read the confirmation text in full.
4. Confirm the account email.
5. Complete the required confirmation step.

If the flow asks you to type a confirmation phrase, type it exactly. This prevents accidental deletion when multiple browser sessions or accounts are open.

After deletion

After the flow completes, the deleted account should no longer behave like an active Atlas account. If you are redirected to sign-in, do not use that as proof by itself. Confirm that the account deletion action completed first.

Some external systems, such as payment processors or email delivery systems, may retain limited records required for legal, security, billing, or compliance reasons. Account deletion should be understood as a product-account deletion, not as a guarantee that every operational record disappears immediately.

Troubleshooting

Related

• Manage billing
• Plans and limits