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AboutPricingDocsBlog
Documentation
  • Tutorials
  • How-to guides
  • Reference
  • Explanation
Getting started
  • Start here
  • Your first research project in Atlas
  • Add your first source
Projects
  • Work with the three-panel workspace
  • Create and manage projects
  • Project structure
Sources
  • Import a PDF into Atlas
  • Add a website source
  • Add a YouTube source
  • Search and add academic papers
  • Read PDFs
  • Source types
  • PDF viewer
Chat & citations
  • Ask a grounded question
  • Synthesize across multiple sources
  • Follow citations back to source
  • Use mentions in chat and notes
  • Use web search
  • Add files to chat
  • Citation system
  • Search modes
  • How Atlas grounds answers in sources
  • Verifiable AI: the citation trust model
Notes
  • Write your first note
  • Import Markdown notes
  • Note editor
  • Note editor formatting
Knowledge maps
  • Generate a knowledge map
  • Edit and export a knowledge map
  • Knowledge map controls
  • Map node types
  • Why visual knowledge maps
Semantic maps
  • Read the semantic map
  • Semantic map controls
Search, summaries & questions
  • Find research in a project
  • Use summaries to triage sources
  • Summaries
  • Question suggestions
Workspace
  • Use tabs and split view
  • Workspace layout
  • Command palette
  • Keyboard shortcuts
  • Mobile app
Account, billing & limits
  • Sign in and reset your password
  • Manage billing
  • Delete your account
  • Plans and limits
  • Attachments
Troubleshooting
  • Troubleshoot source processing
  • Troubleshoot citations and weak answers
  • Troubleshoot billing and limits
  • Troubleshoot mobile and browser issues

Sign in and reset your password

Use the sign-in flow to access the Atlas account that contains your projects. Use recovery when you cannot access the account normally.

Sign in

  1. Open Atlas.
  2. Choose Log in.
  3. Select the sign-in method connected to your account.
  4. Complete the provider or email flow.
  5. Confirm that the expected projects appear.

If the project list looks wrong, you may be signed into a different account.

Reset access

If email recovery or password reset is available:

  1. Request a new recovery link.
  2. Open the latest email from Atlas.
  3. Use the link promptly.
  4. Return to Atlas in the same browser.
  5. Confirm the account and projects.

Recovery links can expire. If a link fails, request a fresh one rather than reusing the old email.

Troubleshooting

ProblemWhat to do
Email does not arriveCheck spam, promotions, and the exact email address
Wrong account opensSign out and use the original provider or email
Link expiredRequest a fresh recovery email
Login loopTry a clean browser session or clear site data

Related: Mobile app, Troubleshoot mobile and browser issues.

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Atlas

The visual and verifiable workspace
for understanding research papers.

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